Below are frequently asked questions, you may find the answer for yourself
Q: I’m a private person and I don’t have a company – can I place an order?
A: Yes – We sell to both Individuals And Companies
Q: Can I cancel my order after it has been confirmed ?
A: After an order has been placed and confirmed, the order is binding for the customer unless Dermal Filler Solutions cannot dispatch the products within 6 working days after receiving the order. In the case that Dermal Filler Solutions cannot ship the products within 6 working days, you will be notified and have the choice to cancel the order.
Q: Can I add products to my existing order?
A: It is unfortunately not possible to add products to an existing order. You have to place a new separate order.
Q: What currency are your prices in?
A: All prices are in US Dollars $ (USD).
Q: Do you work with price lists?
A: We unfortunately don’t work with price lists. You can find all prices and discounts on our site.
Q: Do you offer additional discount when buying big volume?
A: Yes we offer additional discount. You can contact our customer service to get more discount on your order.
Q: Which payment methods does Spiceurbeauty accept ?
A: Payment is done through Bitcoin, WorldRemit, Walmart, Ria Money Transfer, Westernunion, CashApp, Zelle, Venmo, and moneygram payment. With the above payment methods, apart from Bitcoin, the other four could be done online using your credit card or bank account OR if there is an agent location around your neighborhood then you can go get it done.
Another form of payment is by getting gift cards (amazon or Walmart ) maybe at Walmart or a grocery store. For the moment, we unfortunately don’t accept PayPal. Please contact us regarding bank transfers. A handling fee will be added when paying via bank.
Q: My package has been suspended in custom duties – what can I do?
A: Please note, it is the responsibility of the importer (Customer) to know the rules and regulations of a country. If a package is stopped in customs, we advise you to contact your local customs office and either try to have the package released or reject it and have it resend to us. Once we receive the returned package, we will either resend the package or refund the amount of the products.
Q: How much does shipping cost?
A: Shipping cost will be calculated specifically according to the weight and volume of the package for your desired shipping destination. The shipping cost will be visible on your order when you check out and before you confirm the order.
Q: How can I track my order and is the package insured?
A: Same day as we ship your order, you will receive a tracking number enabling you to follow your consignment online from departure from our warehouse till arrival at your desired destination. All purchases are insured against theft and accidental damage whilst in transit to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered.
Q: My package is delayed – what can I do?
A: The maximum delivery time is thirty (30) working days, as established by law. However, it is very unusual that a delivery will take more than 3 working days in Europe and 6-8 working days in North America, China. If a package is delayed or miss a scan we will open a case at our forwarders but we cannot resend or refund a package until after the thirty (30) working days.
Q: Can I pick-up my order in your warehouse?
A: It is unfortunately not possible to pick-up orders in our warehouse
Q: Can I return or exchange an item?
A: Yes you can return within 8 working days, as long as the reason falls under one of the following conditions: The product contains manufacturing defects, the product was damaged upon arrival or the wrong product was delivered.
Please contact our customer service before returning the products: email@example.com
Q: Which areas of my face can I have dermal fillers?
A: Dermal Fillers can be applied to different areas to achieve multiple results. They are commonly used in Nasolabial (Smile Line) treatments and in Lip Enhancement to add volume or definition: Dermal filler is a unisex treatment popular with both genders as a way minimizing the physical signs of ageing.
Dermal Fillers options:
• Sunken Cheeks• Frown Lines• Facial Lines• Tear Troughs• Lips• Mouth Corners• Chin• Cheeks
Q: How should I prepare for the treatment?
A: Before your lip fillers treatment, it is important that you have had a consultation to establish if you’re a safe candidate, this is non-obligatory and you will not be pressured to undergo any procedure.
Drink Water in advance to ensure your tissue is well hydrated
Ry to Stay as calm as you can to reduce any risk of raising your blood pressure during the treatment, this will prevent you from bleeding too much reducing the risk of bleeding.
It is not advisable to do a workout immediately Before Or After treatments.
Please DO Brush your teeth and wash your face and hands in advance to promote an aseptic treatment environment, supporting the prevention of pathogens entering the site of injection.
It is not advisable to Brush teeth after treatment due to the potential to transfer bacteria from your toothbrush and mouth around the injection sites. Please do this before and after at least 8 hours.
Q: What are the possible side effects of Dermal Fillers?
A: After undergoing a Dermal Filler treatment, we advise following the After Care advice as some temporary side effects are expected and are normal as part of the healing process.
Common side effects from injectable include redness, soreness or bruising around the treated zones. Most of these effects are temporary, and should not persist longer than 3-7 days. The length of time in which side effects may last can often vary depending on the patient and the area in which the procedure has taken place. Side effects do tend to fade within a few days of treatment.
Fillers are for safety reasons not be used on clients with severe allergies, please tell us without delay if you have any past medical history of either severe allergic reactions or anaphylaxis. We cannot stress enough the danger in not informing a practitioner in advance due to the invasive nature of injectables, it is paramount you inform us if you carry or are meant to carry an Epi-Pen.
The consultation is a time to talk about such fears or concerns, alternatively, you can call us to seek advice before booking your consultation
Q: How do I choose which dermal fillers?
A: Reputable high standard filler brands are primarily made from hyaluronic acid from to replicate this natural substance found within our tissue but depleted as we age. There are some filler brands that use cross-linking a process which determines the stability of a filler and so too, its longevity and safety in the dermis of your skin.
A reputable, tried, tested and trusted brand will have proven longevity, safety and biocompatibility results. One very good example is Juvederm, but it is not the only reputable filler as Restalyne, Redensity and Revolution, some less common but just as amazing in their longevity and smooth and safe biocompatible results.
Hyaluronic acid can absorb up to 1,000 times its own weight in water. This allows the skin to lock in moisture, this is the mode of action which gives our treatments fullness with replenished and smoother more youthful skin.
Since Juvederm is composed of natural substances, the effects are not permanent. This means that if the desired results are no longer required, the substance will be absorbed by the body naturally over a long period of time. Because the Juvederm gradually reduces its appearance, the fillers are a popular and common choice of procedure for patients that have not received any cosmetic treatment before
Q: Are dermal fillers safe?
A: Dermal fillers at Spiceurbeauty are very safe as we use only hyaluronic acid based fillers which is a substance which occurs naturally in the body and they are long-lasting but semi-permanent. Our practitioners who carry out Dermal Fillers are healthcare professionals. Despite this, it is important to discuss any possible side effects or complications of lip injections with Us so we can ensure you have the best form of treatment and aftercare.
Q: Do I need downtime after lip filler treatment?
A: Yes, there is some downtime required following lip plumping injections, to enable a smooth transition for the tissue in the lips to readjust to normal following any bleeding and inflammatory response, it is advised to rest for the remainder of the day or evening. This means no strenuous walking, dancing, exercise and no rubbing the lip area. Additionally, Exercise + Sunbeds are prohibited for 48 hours you might experience some mild redness, swelling, tenderness, bruising, or itching after the treatment, please consider this before any notable events in your calendar. These effects are completely normal and should subside within a week.
Q: What are the risks of lip Design?
A: Lip injections are generally very safe but minor side effects that commonly occur include redness, swelling and less commonly itching at the site of injection site. Side effects normally resolve between 3-7 Days. We provide inclusive Follow Up appointments after 7 days for all clients to check the results and symmetry are at the standard we adhere too, correcting any imperfections post inflammation.
Rarely complications can occur where a lump may develop due to obstruction in a vessel, in such rare cases we advise you to contact us immediately to assess if manual correction is possible via massage and warm compress Or more stringent treatment is required such as Hyaluronidase an enzyme used with extreme caution to dissolve the hyaluronic acid (Composition of Lip Filler).Spiceurbeauty practitioners are all trained to aspirate the needle in advance of each injection to avoid this complication.
Q: Will my lips look natural?
A: Due to our quality products, experience and aesthetic design, when having lips fillers at Spiceurbeauty we will ensure a natural looking result without compromising your desired volume. Combined with the finest filler products adhering to the highest standards, with a very good; safety record history against reactions, such as Juvederm Smile or Restylane and Revolution which are designed to add volume and smooth out lines and folds. When injected by our experienced aesthetic practitioners, your lips will look fuller, contoured and natural
Q: How much filler will I need?
A: Depending on the reason specifically for you desiring lip fillers; either due to aging atrophy or natural thin lips, a flat lip border or philtrum Or simply desiring a more volume for fuller lips.
If you are considering undergoing a lip enhancement the maximum amount of filler in one treatment is 1ml of Filler, some women or Men only want 0.5ml to add a very natural looking adjustment Or for a Lip Border only treatment.
It is not possible to suggest without seeing you in person what suits you best nor do photographs substitute the value of a one to one assessment. Please contact Spiceurbeauty to book a consultation our aesthetic practitioners.We will be able to answer any questions that you may have and talk you through the options and design process as well as the most suitable amount of filler for you and your desired look.
Book Your Consultation HERE
Q: How long does it take to see lip filler results?
A: Once the treatment has been completed the results of lip enhancement will begin to appear immediately. The full effect can usually be seen after just a few hours, and will last approximately 9 – 12 months per treatment. Females have a tendency to compare to friends or other females in their expectations prior to the treatment. However, the volume genuinely does depend on 3 factors-
1: How big were the lips, to begin with?
2: How much filler was used?
3: How depressed (Deep) are your smile lines or muscle weakness in that area?
These mitigating factors will always play a role. Our trained eyes take such factors as deep smile lines (Nasolabial) into account and explain this if it may cause an issue in advance. If you would like to find out more information, please book a consultation with one of our specialists
Q: Why do so many people choose lip fillers?
A: Lips define the face and are one of the first things a person will notice about your appearance. Lips can develop atrophy over time, as well as a flattened border Or some people simply have naturally thin lips. Lip fillers make lips fuller, wider, more sculpted and fuller and can reverse effects of aging including smokers lines. We also offer Transgender feminization via Lip enhancement at Spiceurbeauty
Q: Is the lip filler procedure painful?
A: The Lip fillers that we use at Spiceurbeauty are manufactured with an anaesthetic, which makes the lip enhancement treatment less painful as it numbs the skin. We would not carry out lip treatments without adding anaesthesia due to client safety. If during your procedure you feel uncomfortable, tell your practitioner and ask for a break Or if you can have additional topical cream
Q: How long will my lip fillers last?
A: At Spiceurbeauty we use only the safest hyaluronic acid-based dermal fillers which are semi-permanent only. The effects will fade gradually as the filler biodegrades but should last between 9 to 12 months. Excessive exercise or dehydration can contribute to minimizing the benefits of hyaluronic fillers. To maintain your fuller lips it is recommended that you come back to us on an annual basis or sooner for a smaller top up if desired and deemed suitable. The filler will biodegrade and be excreted naturally over time.
Q: What is the process when having lip fillers at Spiceurbeauty?
A: Following your booking, we see you first for a Consultation, this is an essential part of all treatments. This involves a short medical history & allergy history to assess your suitability to certain Treatments + Products, a consent form if you are deemed suitable for treatment, followed by a design discussion and Before pictures for reference to during the follow-up. Lip fillers can be injected in the body or border of the lip depending on your desired design. After discussing aftercare your lips are cleaned and topical lidocaine is applied to numb the lip area & is also in the product itself. The procedure normally takes approximately 30-45 minutes. Results can be seen immediately however true results and symmetry can only be assessed post any inflammation.
Q: How do i place an order?
A: You just need to navigate to the particular product(s) you are interested in purchasing. Select the quantity and then Add the product to your cart and then proceed to checkout. It is at this point you will chose a payment method (not all payment methods are options during the checking out process so feel free to contact us either via email, whatsapp or by sending us an sms to receive directives on other payment methods and details.
For clients who will face difficulties checking out through the website, feel free to message us and we process your order not necessarily placing it on the website. Our customer service team is always ready to assist.
Thank You for Visiting Spiceurbeauty Frequently asked Questions answered about Aesthetic Treatments